After your order ships, we will send you a shipping confirmation email with your tracking number. Please note that in some cases your order could be shipped into multiple shipments to provide you with the fastest service possible. Please add customer
VAT:. Prices are always VAT included when shipping to countries belonging to the European Union and to the United Kingdom. For all the other countries (such as Norway, Switzerland, Iceland), additional costs for VAT and Custom Taxes will be collected
We accept most major credit cards on our website. While we no longer accept Bank Transfer payments, depending on the country you are shipping to, we also offer PayPal and other real time bank transfer options. You can see the full payment options ava
Unfortunately, we are unable to cancel or change your order once it has been placed on our website. This is due to our fast-processing times at our warehouse. For more information, please contact our Customer Care for assistance.
Shipping Address: For security reasons, we are unable to make changes to your shipping address. Once your order is dispatched from our warehouse, you will receive an email with your tracking information. You can then contact the relevant carrier to p
You will be charged at the completion of check-out. If one or more items are out of stock, you will then be contacted by our Customer Care and you will be refunded for the missing item(s). The refunded amount should clear in your account within 5-20
Orders are shipped from Italy on business days only. Business days are Monday-Friday, excluding bank holidays, in Italy. For more details on shipping timelines, please see our Shipping Page. On average, our orders are packed and shipped within 1-2 bu