EXPRESS SHIPPING:. All the shipments are provided by DHL Express Carrier. DHL On-Demand Delivery Service is provided without any additional cost to the customer, whenever is granted by the Carrier. FREE SHIPPING:. Express free shipping is valid on or

EXPRESS SHIPPING:All the shipments are provided by DHL Express Carrier. DHL On-Demand Delivery Service is provided without any additional cost to the customer, whenever is granted by the Carrier. FREE SHIPPING:Express free shipping is valid on orders above &#x20AC;200/&#xA3;200* for all the destination countries. STANDARD SHIPPING CHARGES:For orders below&#xA0;<span id="isPasted" style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#x20AC;200/&#xA3;200*&#xA0; different rates are applied based on the country of destination.The rates are &#x20AC;15 for Italy, &#x20AC;25 for the rest of the European countries. &#xA3;25 for the United Kingdom*.Please see all the current rates shown at the checkout.For shipments to countries outside of the European Union, additional charges may happen. * based on the equivalent value in EURO, calculated on daily exchange rates provided by BCE and applied at the time of purchase.

What Are Your Shipping Rates?

Orders are shipped from Italy on business days via DHL Express Service. Business days are Monday through Friday (excluding bank holidays in Italy). AVERAGE SHIPPING TRANSIT TIMES. Our orders are packed and shipped within 1-2 business days. The averag

Orders are shipped from Italy on business days via DHL Express Service.Business days are Monday through Friday (excluding bank holidays in Italy). AVERAGE SHIPPING TRANSIT TIMESOur orders are packed and shipped within 1-2 business days.The average shipping transit time is 2-7 business days depending on the country of destination:&#xA0;Austria, Croatia, Czech Republic, Hungary, Slovenia, Slovakia: Mon-Fri, 2-3 daysBelgium, France, Germany, Luxembourg, Netherlands: Mon-Fri, 1-3 daysBulgaria, Estonia: Mon-Fri, 2-6 daysDenmark, Finland, Greece, Norway, Sweden, Iceland, Mon-Fri, 2-7 daysIreland, Italy, Latvia, Lithuania, Poland, Portugal, Romania, Spain: Mon-Fri, 2-5 daysSwitzerland, United Kingdom: Mon-Fri, 2-3 days

What is the standard shipping & delivery time for my package?

If you miss your delivery, DHL will try again on the next business day. To book redelivery, please contact the DHL local service point.

If you miss your delivery, DHL will try again on the next business day. To book redelivery, please contact the DHL local service point.

If I missed the delivery of my package, can I book a redelivery?

FREE SHIPPING:. Express free shipping is valid on orders above €200/£200* for all the destination countries. * based on the equivalent value in EURO, calculated on daily exchange rates provided by BCE and applied at the time of purchase.

FREE SHIPPING:Express free shipping is valid on orders above &#x20AC;200/&#xA3;200* for all the destination countries.* based on the equivalent value in EURO, calculated on daily exchange rates provided by BCE and applied at the time of purchase.

When Do I Get Free Shipping?

If you receive an incorrect item, please contact our Customer Care and they will assist you.

If you receive an incorrect item, please contact our Customer Care and they will assist you.

What should I do if I received the wrong product?

Packages can be returned to us for a number of reasons such as multiple failed delivery attempts, missing delivery information or carrier errors. Due to the scale of our warehousing operation, we are unable to resend your order to you should it be re

Packages can be returned to us for a number of reasons such as multiple failed delivery attempts, missing delivery information or carrier errors. Due to the scale of our warehousing operation, we are unable to resend your order to you should it be returned to our warehouse.Once your package is received at our warehouse, we will process it as a return and refund you. If you have any questions on the status of your parcel, you can contact our Customer Care and we will be happy to help you place a new order online.

I have not received my package and it has been returned to your warehouse. What should I do?

If you suspect your package is lost, please contact our Customer Care and they will assist you.

If you suspect your package is lost, please contact our Customer Care and they will assist you.

What should I do if I haven't received my package?

Filson Europe ships to the following 36 countries:. The United Kingdom, Italy, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Ne

Filson Europe ships to the following 36 countries:The United Kingdom, Italy, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Andorra, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland, and Vatican City.Unfortunately, we are unable to ship to countries different from the ones listed above.All orders require a signature upon delivery.

Can I Ship Internationally?

Drop a message, we typically reply back in 24-48h

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Filson Europe Customer Support

Delivery

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